Blox
HELP & SUPPORT

How can we help?

Questions, bugs, a level that looks impossible, or ideas? Email us — we read everything.

We usually reply within 2 days. For a bug, tell us the level number and what you tapped.

Email us
COMMON QUESTIONS

FAQ

How do I play?

Swipe (or use the arrow keys / on-screen pad) to roll the block. Stand it upright on the dark hole to finish. Fewer moves = more points; matching par gives a perfect 10.

How are points worked out?

Every level is out of 10. Only the shortest possible path (par) earns 10; extra moves and hints lower your score. Finishing always counts.

When does the weekly tournament reset?

A new 8-level pack opens every Monday at 00:00 UTC and closes Sunday 23:59 UTC. Everyone gets the same levels.

How do leagues work?

Finish all the week's levels to move up a league. Play some but not all and you stay. Skip the week and you move down one.

How do I invite friends?

Sign in on the home page under Friends to get your link, or tap Share after a level. Friends who join land in your group — and in your league for that week.

I didn't get the sign-in email

Check spam/promotions and wait a minute. Sign-in emails are limited per hour — if it still hasn't arrived, try again later or email [email protected].

My invite link doesn't work

Ask your friend to send it again — links look like bloxpuzzle.com/invite/ABCD2345. If it says expired or full, they can make a new one.

Will I lose my scores if I sign in?

No. Anything you scored as a guest moves to your account when you sign in.

How do I delete my account or data?

Email [email protected] from the address you signed in with, and we'll delete your account, scores and groups.